Account Manager

2 days ago


Englewood, Colorado, United States Netgain Solutions Full time
Drive Customer Growth and Retention with Netgain Solutions

As a key member of our team, you will be responsible for identifying and capitalizing on upsell opportunities within our customer base. You will partner with cross-functional teams to craft and execute comprehensive account plans that align with client strategic objectives and drive long-term value.

Key Responsibilities:
  • Driving Growth and Retention: Identify and capitalize on upsell opportunities within our customer base by leveraging deep customer insights and understanding of industry trends.
  • Consultative Selling: Conduct in-depth consultative discovery calls to understand customer pain points, business challenges, and strategic objectives.
  • Customer Engagement and Advocacy: Build and nurture strong, trust-based relationships with key stakeholders across client organizations.
Requirements:
  • Proven Track Record: Proven success in account management, exceeding sales targets, and driving customer satisfaction.
  • Industry Expertise: Deep understanding of financial or accounting software solutions; familiarity with NetSuite ERP is a plus.
  • Strong Analytical Skills: Ability to interpret data and trends to develop actionable insights.
  • Excellent Communication Skills: Strong communication, negotiation, and presentation skills with a focus on building enduring client relationships.
What We Offer:
  • Competitive Compensation: Starting from $80,000 base/$160,000 OTE
  • Dynamic Work Environment: Collaborative and innovative work environment where your contributions are valued and recognized.
  • Professional Growth: Opportunities for professional growth and development in a rapidly evolving industry.

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