Front Desk Representative
1 day ago
We are seeking a talented and dedicated individual to join our team as a Front Desk Agent at the AC Hotel Clearwater Beach. As a valued member of our front office team, you will be responsible for providing exceptional guest experiences and ensuring seamless check-in and check-out processes.
Job DescriptionThis role involves working in a fast-paced environment, interacting with guests from diverse backgrounds, and maintaining accurate records and accounts. The ideal candidate will possess excellent communication skills, a strong attention to detail, and the ability to work efficiently under pressure.
Responsibilities:- Greet and welcome guests upon arrival, verifying reservation details and addressing any concerns.
- Register guests into the hotel's computer system, handling payment transactions and issuing room keys.
- Assist guests with inquiries, provide information about hotel services and local attractions, and offer personalized recommendations.
- Maintain a high level of product knowledge, staying up-to-date on hotel offerings and promotions.
- Collaborate with colleagues to ensure seamless operations and maintain a positive work environment.
To be successful in this role, you will need:
- A high school diploma or equivalent.
- Excellent communication and interpersonal skills.
- The ability to work accurately and efficiently in a fast-paced environment.
- Basic computer skills and proficiency in hotel software systems.
- A strong customer service orientation and ability to adapt to changing situations.
We offer a competitive salary range of $45,000 - $55,000 per year, based on experience, as well as:
- A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
- A discounted rate on hotel accommodations and amenities.
- Ongoing training and development opportunities to enhance your skills and career growth.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who thrives in a dynamic environment, we encourage you to apply for this exciting opportunity
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