Network Implementation Program Manager

3 days ago

Indianapolis, Indiana, United States Lumen Full time
About Lumen

Lumen is a leading provider of communication and technology services. We connect people, data, and applications – quickly, securely, and effortlessly. Our company is built on a culture of teamwork, trust, and transparency. We are committed to creating a workplace that is inclusive and supportive of our employees.

We have been recognized for our commitment to diversity and inclusion. We have made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. We are also the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

The Role

The Network Implementation Program Manager is responsible for planning, scheduling, coordinating, and managing a wide variety of projects. This includes overseeing the engineering and construction process from conceptualization to completion, including the oversight of engineers, construction supervisors, contractors, various trade workers, and project managers. The successful candidate will effectively monitor and manage quality and completion of work and resolve issues in a timely manner.

This position will be responsible for all aspects of Network Implementation related to Lumen's fiber build objectives. The candidate will accurately report on the progress of a project and update databases as applicable.

Main Responsibilities
  • End-to-end project management for various projects involving the relocation, maintenance, repair, and construction of OSP facilities.
  • Oversee the construction process from site survey to completion and ensure that the projects meet the quality, budget, and timelines for delivery.
  • Build relationships, manage, and ensure the quality of work performed by engineering, construction, and splicing vendors.
  • Report on the progress of all projects and update key stakeholders and applicable systems.
  • Multi-discipline expertise and responsibility.
  • Complex work using external vendors: network expansion, relocations, building adds.
Needed Proficiency
  • Design and engineer the network buildout according to Lumen's objectives, standards, and specifications.
  • Apply in-depth knowledge of the network and networking protocols along with excellent communication skills to perform in-depth troubleshooting.
  • Perform site surveys, feasibility studies, cost estimates, and risk assessments for network projects.
  • Supports the Outside Plant (OSP) fiber network by performing on-call duties, network troubleshooting, maintenance, repairs, and analyzes complex network issues to provide short-term and/or long-term resolution plans.
  • Manage and review the creation and receipt of engineering drawings, plans, specifications, contracts, and permits.
  • Coordinate and communicate with internal and external parties, including customers, vendors, contractors, regulators, and utility companies.
  • Ensure compliance with all applicable codes, regulations, policies, and procedures for the network projects.
What We Look For in a Candidate
  • A valid driver's license with a satisfactory driving record.
  • A minimum of 5 years of experience in telecommunication network engineering, construction, maintenance, and repair environments.
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint) along with CAD and GIS.
  • Fluency on current approved products and technology.
  • Strong leadership attributes, including the ability to lead, instruct, and delegate.
  • Excellent communication skills.
  • Strong organizational/administrative skills.
  • Ability to manage multiple priorities under tight deadlines.
  • Ability to build relationships with cross-functional partner departments, vendors, and developers.
  • Previous experience with supervision of projects and project management.
  • Possesses project management and coordination skills, as well as strong technical, analytical, and problem-solving skills.
  • Ability to forecast.

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