Current jobs related to Customer Experience Manager - New Orleans, Louisiana - Michaels

  • Customer Experience Manager

    3 weeks ago

    New Orleans, Louisiana, United States Michaels Full time

    Job Title: Customer Experience ManagerMichaels is seeking a Customer Experience Manager to lead our front-end operations and deliver a customer-centric shopping experience. As a key member of our store team, you will be responsible for managing and executing effective front-end operations, leading omnichannel processes, and maintaining store recovery...

  • Customer Experience Coordinator

    2 weeks ago

    New Orleans, Louisiana, United States TJ Maxx Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Experience Coordinator to join our team at TJ Maxx. As a key member of our store team, you will be responsible for promoting an exceptional customer experience and leading a team of Associates to ensure prompt and courteous customer service.Key ResponsibilitiesLead by example by...

  • Customer Experience Representative

    2 weeks ago

    New Orleans, Louisiana, United States LCMC Health Full time

    Job SummaryThe Customer Experience Representative serves as the primary contact for patient billing inquiries, providing exceptional customer service and resolving post-care matters related to account resolution. This role requires detailed analysis and critical thinking to determine the necessary steps to correct accounts, including refunds, payment...

  • Retail Store Manager

    2 weeks ago

    New Orleans, Louisiana, United States Uniforms By Logo Express Full time

    Job DescriptionUniforms by Logo Express is seeking a Retail Store Manager to oversee the daily operations of a retail location in the Greater New Orleans area. The ideal candidate will have strong leadership skills and a passion for delivering outstanding customer shopping experiences.Key Responsibilities:Lead a team of 4-6 associates to achieve sales...

  • Customer Experience Liaison

    4 weeks ago

    New Orleans, Louisiana, United States LCMC Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Experience Representative to join our team at LCMC Health. As a key member of our business office, you will play a critical role in providing exceptional customer service to our patients and ensuring the accurate resolution of billing inquiries.Key ResponsibilitiesProvide timely and...

  • Customer Experience Manager

    2 weeks ago

    New Orleans, Louisiana, United States Michaels Full time

    Job Title: Customer Experience Manager - Part Time Nights and WeekendsAt Michaels, we're looking for a skilled Customer Experience Manager to join our team. As a key member of our store leadership team, you'll be responsible for delivering exceptional customer experiences and driving sales growth.Key Responsibilities:Lead and manage the customer experience...

  • Customer Experience Coordinator

    2 weeks ago

    New Orleans, Louisiana, United States Marshalls Full time

    Customer Experience Coordinator at MarshallsAs a key member of our store team, you will play a vital role in delivering exceptional customer experiences that drive loyalty and retention. Your primary responsibility will be to ensure that our customers receive the highest level of service, support, and satisfaction.Key Responsibilities:Model and promote our...

  • Customer Experience Representative

    4 weeks ago

    New Orleans, Louisiana, United States Posigen Full time

    Job Title: Customer Experience SpecialistJob Summary:We are seeking a highly skilled Customer Experience Specialist to join our team at PosiGen. As a key member of our customer-facing team, you will play a crucial role in delivering exceptional customer service and ensuring a seamless experience for our customers.Key Responsibilities:Address customer...

  • Customer Experience Specialist

    4 weeks ago

    New Orleans, Louisiana, United States KREWE Full time

    About KREWEKREWE is an independent high-fashion eyewear company inspired by the creativity and spirit of New Orleans, our hometown. We're passionate about delivering exceptional customer experiences and building a loyal community of fashion enthusiasts.Job SummaryWe're seeking a skilled Customer Experience Specialist to join our team. As a key point of...

  • Client Experience Manager

    2 weeks ago

    New Orleans, Louisiana, United States Exela Technologies Full time

    Job Title: Client Experience ManagerExela Technologies is seeking a highly skilled Client Experience Manager to oversee the end-to-end delivery of services to our clients, ensuring high levels of customer satisfaction and operational excellence.Key Responsibilities:Act as the primary point of contact for clients, building strong relationships and...

  • Customer Experience Ambassador

    2 months ago

    New Orleans, Louisiana, United States Dave & Buster Full time

    Job Title: Winner's Circle RepresentativeAt Dave & Buster's, we're looking for a friendly and enthusiastic Winner's Circle Representative to join our team! As a key member of our Midway team, you'll be responsible for delivering an exceptional Guest experience, ensuring our Guests have a positive and welcoming first impression of our venue.Key...

  • Sales Associate

    2 weeks ago

    New Orleans, Louisiana, United States Furniture Mart Full time

    Job DescriptionBenefits:401(k) matchingBonus based on performanceEmployee discountsHealth insuranceOpportunity for advancementTraining & developmentKey Responsibilities:Provide exceptional customer service and ensure a positive shopping experienceProcess transactions accurately and efficientlyAssist with inventory management and store maintenanceDevelop and...

  • Theater Bartender

    2 weeks ago

    New Orleans, Louisiana, United States Orpheum Theater Manager LLC Full time

    Job SummaryWe are seeking a skilled Bartender to join our team at the Orpheum Theater. As a Bartender, you will be responsible for providing exceptional drink service to our customers during theater events and private functions.Key ResponsibilitiesDrink Service: Prepare and serve drinks and beverages to customers in a timely and professional manner.Customer...

  • Imaging Experience Manager

    2 months ago

    New Orleans, Louisiana, United States Elements Imaging Full time

    About the RoleWe are seeking a highly motivated and results-driven Retail Operations Team Lead to join our dynamic Imaging Experience team at Elements Imaging. As a key member of our leadership team, you will play a crucial role in guiding our team to achieve revenue goals in a fast-paced environment.Key ResponsibilitiesMotivate, support, and assist in...

  • Guest Experience Manager

    1 month ago

    New Orleans, Louisiana, United States McDonald's Full time

    Join Our Team as a Guest Experience LeadWe are seeking a highly motivated and customer-focused individual to join our team as a Guest Experience Lead. As a key member of our restaurant team, you will be responsible for delivering exceptional customer service and ensuring that every guest has a positive experience in our restaurant.Key Responsibilities:Lead...

  • Guest Experience Manager

    3 weeks ago

    New Orleans, Louisiana, United States McDonald's Full time

    Join Our Team as a Guest Experience LeadWe are seeking a highly motivated and customer-focused individual to join our team as a Guest Experience Lead. As a key member of our restaurant team, you will be responsible for delivering exceptional customer service and ensuring that every guest has a positive experience at McDonald's.Key Responsibilities:Lead the...

  • Customer Experience Ambassador

    3 weeks ago

    New Orleans, Louisiana, United States Nothing Bundt Cakes Full time

    Be a Part of Something SweetAt Nothing Bundt Cakes, we're on a mission to spread joy and make every celebration sweeter. As a Guest Service Representative, you'll play a vital role in creating unforgettable experiences for our guests. You'll be the face of our brand, making sure every interaction is warm, welcoming, and memorable.What You'll Do:Help guests...

  • Customer Care Operations Manager

    1 month ago

    New Orleans, Louisiana, United States PosiGen Full time

    Job Title: Customer Care Operations ManagerPosiGen is seeking a highly skilled Customer Care Operations Manager to lead our Customer Care and Collections departments. As a key member of our team, you will be responsible for the day-to-day operational management of these departments, including goal setting, KPI tracking, and process improvement.Key...

  • Sales Associate

    1 month ago

    New Orleans, Louisiana, United States Knitwell Group Full time

    About UsAt Knitwell Group, we're passionate about empowering women to express their authentic selves through fashion. Our brand, LOFT, is dedicated to creating modern, feminine clothing that makes women feel confident and stylish. We're committed to providing exceptional customer service and creating a welcoming environment for our clients.As a Sales...

  • Customer Care Operations Manager

    2 months ago

    New Orleans, Louisiana, United States PosiGen Full time

    Job DescriptionJob Summary:PosiGen is seeking a highly skilled Customer Care Operations Manager to lead the day-to-day operational management of the Customer Care and Collections departments. The ideal candidate will have a strong understanding of contact center technology and customer service principles, as well as experience with process improvement and...

Customer Experience Manager

2 months ago

New Orleans, Louisiana, United States Michaels Full time
Job Summary

We are seeking a highly skilled and experienced Customer Experience Manager to join our team at Michaels. As a key member of our store operations team, you will be responsible for delivering exceptional customer service, managing front-end operations, and leading omnichannel processes.

Key Responsibilities
  • Customer Service: Provide friendly and personalized service to customers, ensuring a positive shopping experience.
  • Front-End Operations: Manage and execute effective front-end operations, including cash handling, inventory management, and visual merchandising.
  • Omnichannel Processes: Lead the execution of omnichannel processes, ensuring seamless integration of online and offline channels.
  • Store Recovery: Maintain store recovery standards, ensuring a clean and organized store environment.
  • Team Management: Train, observe, and coach the customer experience team to achieve results and support talent development.
  • Leadership: Serve as a role model, promoting commitment to the organization's vision and values, and fostering a positive work environment.
Requirements
  • Experience: Retail management experience preferred.
  • Skills: Excellent customer service skills, strong leadership abilities, and effective communication skills.
  • Physical Requirements: Ability to remain standing for long periods of time, move throughout the store, and lift heavy boxes.
Work Environment

Our store is a public retail setting with a climate-controlled environment. Some stock rooms may not be climate controlled, and outdoor work may be required to retrieve shopping carts or unload trucks.