Automotive Service Technician

1 week ago


Newport, Rhode Island, United States BMW Dealership Full time

Job Summary:

We are seeking a skilled Service Advisor to join our team at BMW Dealership. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.

Key Responsibilities:

  • Determine Costs and Completion Date: Work with customers to determine the costs and completion date of repairs, ensuring transparency and clear communication.
  • Delegate Jobs to Technicians: Delegate tasks to technicians based on their skill level, ensuring efficient and effective use of resources.
  • Asertain Correct Part Numbers: Verify the correct part numbers on repair orders to ensure accuracy and prevent delays.
  • Diagnose Problems: Diagnose problems correctly and accurately describe those problems on the repair order, ensuring that customers receive the best possible service.

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Knowledge of automotive repair procedures and processes


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