Business Support Associate
4 days ago
We are seeking a detail-oriented and customer-centric Business Assistant to join our fast-paced office environment. As a valuable team member, you will be responsible for providing excellent patient support and contributing to the overall success of our practice.
Key Responsibilities
- Ensure a warm welcome for patients upon arrival, setting the tone for a positive experience.
- Efficiently manage front office duties, including phone calls, mail, and email correspondence.
- Utilize Dentrix software to schedule appointments and maintain accurate patient records.
- Coordinate multiple provider schedules, guaranteeing seamless communication and coordination.
- Process patient insurance claims, verify benefits, and provide clear explanations of coverage options.
- Accurately post payments and manage accounts receivables.
- Collaborate with providers and staff to implement Heartland Dental systems, optimizing office efficiency.
Requirements
- Proven experience working in a fast-paced, customer-centric environment.
- Exceptional communication and organizational skills.
- Able to maintain confidentiality and handle sensitive information with discretion.
Estimated Salary Range:
$45,000 - $60,000 per year, depending on experience.
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