Business Support Associate

4 days ago


Anderson, South Carolina, United States Downtown Dental Associates Full time
Job Description

We are seeking a detail-oriented and customer-centric Business Assistant to join our fast-paced office environment. As a valuable team member, you will be responsible for providing excellent patient support and contributing to the overall success of our practice.


Key Responsibilities
  • Ensure a warm welcome for patients upon arrival, setting the tone for a positive experience.
  • Efficiently manage front office duties, including phone calls, mail, and email correspondence.
  • Utilize Dentrix software to schedule appointments and maintain accurate patient records.
  • Coordinate multiple provider schedules, guaranteeing seamless communication and coordination.
  • Process patient insurance claims, verify benefits, and provide clear explanations of coverage options.
  • Accurately post payments and manage accounts receivables.
  • Collaborate with providers and staff to implement Heartland Dental systems, optimizing office efficiency.

Requirements
  • Proven experience working in a fast-paced, customer-centric environment.
  • Exceptional communication and organizational skills.
  • Able to maintain confidentiality and handle sensitive information with discretion.

Estimated Salary Range:

$45,000 - $60,000 per year, depending on experience.



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