Restaurant Operations Manager

6 days ago


Clarksville, Indiana, United States CheckersRally's Full time
About the Role

We are seeking a highly skilled and experienced Restaurant General Manager to join our team at Checkers & Rally's. As a Restaurant General Manager, you will be responsible for the overall success of our restaurant, ensuring that we deliver exceptional Guest service and achieve our sales and profits goals.

Key Responsibilities
  • Restaurant Operations: Manage all aspects of the restaurant, including sales, profits, and Guest service, to ensure we are the 1st Choice for our Guests and Employees.
  • Financial Management: Analyze data and develop plans to improve sales and profits, and ensure that shifts are properly staffed to guarantee consistent operations and Guest satisfaction.
  • Team Management: Determine staffing needs, hire the right candidates, and provide regular feedback and coaching to employees on their performance.
  • Guest Service: Ensure that the restaurant is a safe, clean, and fun environment for our employees and Guests, and that all Guests receive exceptional service.
  • Compliance: Identify and respond to complaints and policy and procedure violations, and ensure that all employees are trained on operations, policies, and procedures.
Requirements
  • Education: High School Diploma or General Education Degree (GED) - Preferred
  • Experience: Over 2 years restaurant management experience, preferably in Quick Service Restaurants (QSR)
  • Skills: Basic math skills, Microsoft Office, and general systems experience
  • Personal Qualities: Strong verbal and written communications skills, ability to work flexible schedule and extended hours, and high energy to keep up with our fast-paced environment
What We Offer
  • Operations Excellence: Our team expects and delivers nothing but the best
  • Training & Development: We bring out the best by ensuring everyone gets well-trained
  • Personal & Career Growth: You can do more, get more, and be more at Checkers & Rally's
  • Benefits & Rewards: Comprehensive benefits, including Medical and Dental Plans, and recognition programs, including bonuses and incentives


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