Resident Service Coordinator

3 weeks ago


Webster, Massachusetts, United States RCAP Solutions, Inc. Full time
Job Summary:

The Resident Service Coordinator is a vital member of our team at RCAP Solutions, Inc. This role is responsible for assisting residents in maintaining their tenancy through various programs, enabling them to age in place. The ideal candidate will have excellent communication skills, a strong understanding of the aging population, and the ability to work effectively with diverse individuals.

Key Responsibilities:

• Welcome new residents and establish contact with existing residents to explain the resident services program and its offerings.
• Identify and assess individual needs, inform residents of available resources, and provide support in accessing services successfully.
• Develop positive relationships with local non-profit agencies, social service agencies/providers, residents, and community.
• Maintain accurate, timely, and confidential documentation of all residents served using the AASC/database.
• Communicate concerns, issues, or problems relevant to property with the senior resident services coordinator.

Requirements:

• Bachelor's degree or higher in Social Work, Psychology, Counseling, or a related specialty.
• 1-3 years of resident services experience or equivalent with the aging population.
• Bilingual a plus (Spanish/English).
• Excellent verbal and written communication skills.
• Valid driver's license and reliable transportation.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Collaborative and supportive work environment.

How to Apply:

Click the link to apply for this exciting opportunity.

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