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Customer Service Representative

1 month ago

Greenville, South Carolina, United States TD Bank Group Full time
Job Summary:

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at TD Bank Group. As a key member of our Contact Center, you will be responsible for providing exceptional customer service and sales support to our clients.

Key Responsibilities:
  • Provide timely and effective resolution to customer inquiries and concerns
  • Utilize knowledge of our products and services to identify and promote cross-selling opportunities
  • Develop and maintain strong relationships with customers to ensure long-term loyalty and retention
  • Collaborate with internal stakeholders to resolve complex customer issues
  • Stay up-to-date on product and service offerings to provide accurate and informed advice to customers

Requirements:
  • High school diploma or equivalent required; post-secondary education in a related field an asset
  • 1+ years of customer service experience in a financial services environment
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Strong problem-solving and analytical skills

What We Offer:
  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application today.