Customer Service Representative

4 weeks ago


Greenville, South Carolina, United States CEF Solutions Inc Full time
Job Summary:

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at CEF Solutions Inc. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.

Key Responsibilities:

• Respond to customer inquiries and resolve issues in a timely and professional manner

• Provide technical support and guidance to customers on consumer electronics and mobile products

• Document all customer interactions accurately and efficiently

• Collaborate with internal teams to resolve complex customer issues

• Develop and maintain a thorough understanding of our products and services to provide informed support

Requirements:

• High school diploma or equivalent required; associate's degree or higher preferred

• At least 3 years of call center experience; or 1 year of experience with an associate's degree or higher

• Excellent verbal and written communication skills in English

• Prior experience in servicing customers within the consumer electronics industry is a plus

What We Offer:

• Competitive salary and benefits package

• Opportunities for professional growth and development

• Collaborative and dynamic work environment

• Recognition and rewards for outstanding performance

How to Apply:

Interested candidates should submit their resume and a cover letter outlining their qualifications and experience.

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