Service Coordinator Specialist Full-Time

6 days ago


Tampa, Florida, United States Parks Lincoln of Tampa Full time
Job Overview

Parks Motor Group is seeking a highly skilled Service Coordinator Specialist Full-Time to join our team. This role involves coordinating service appointments, communicating with clients, and ensuring seamless customer experiences.

Key Responsibilities:
  • Schedule Service Appointments: Coordinate and schedule service appointments with clients in a timely and efficient manner.
  • Client Communication: Communicate effectively with clients, understanding their needs and directing calls accordingly.
  • Message Management: Ensure that service consultants receive messages promptly, maintaining open communication channels.
  • Filing Repair Orders: Accurately file repair orders, ensuring all necessary documentation is completed.
  • Concierge Services: Provide exceptional concierge services, maintaining the guest lounge area, stocking beverages and snacks, and assisting with tasks as needed.
Requirements:
  • Education: High School Diploma or Equivalent.
  • Customer Service Skills: Demonstrated excellent customer service skills, providing a positive experience for clients.
  • Communication and Interpersonal Skills: Possess strong communication and interpersonal skills, working effectively with colleagues and clients.
  • Work Experience: 6-12 months of previous work experience, with a preference for industry experience and knowledge of automotive terminology.
Estimated Salary:

$45,000 - $60,000 per year, depending on experience and qualifications.



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