Service Coordinator Specialist Full-Time
6 days ago
Parks Motor Group is seeking a highly skilled Service Coordinator Specialist Full-Time to join our team. This role involves coordinating service appointments, communicating with clients, and ensuring seamless customer experiences.
Key Responsibilities:- Schedule Service Appointments: Coordinate and schedule service appointments with clients in a timely and efficient manner.
- Client Communication: Communicate effectively with clients, understanding their needs and directing calls accordingly.
- Message Management: Ensure that service consultants receive messages promptly, maintaining open communication channels.
- Filing Repair Orders: Accurately file repair orders, ensuring all necessary documentation is completed.
- Concierge Services: Provide exceptional concierge services, maintaining the guest lounge area, stocking beverages and snacks, and assisting with tasks as needed.
- Education: High School Diploma or Equivalent.
- Customer Service Skills: Demonstrated excellent customer service skills, providing a positive experience for clients.
- Communication and Interpersonal Skills: Possess strong communication and interpersonal skills, working effectively with colleagues and clients.
- Work Experience: 6-12 months of previous work experience, with a preference for industry experience and knowledge of automotive terminology.
$45,000 - $60,000 per year, depending on experience and qualifications.
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