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Assistant Store Manager

2 months ago

Costa Mesa, California, United States Williams-Sonoma, Inc. Full time
About the Role

We are seeking a highly skilled and motivated Assistant Store Manager to join our team at Williams-Sonoma, Inc. This role is a key part of our sales and service team, responsible for delivering exceptional customer experiences and driving sales growth.

Key Responsibilities
  • Lead the store team to create an exceptional customer experience and exceed sales goals
  • Ensure the sales floor is adequately staffed and serve as a role model for sales associates in sales generation and service
  • Reinforce customer service principles by coaching staff on their successes and challenges
  • Utilize Selling Essentials and training resources to educate team on product and improve selling skills
  • Create a positive environment where all associates are treated fairly and with dignity
  • Ensure timely resolution of client service issues
Requirements
  • Excellent communication, organization, and leadership skills
  • Superior critical thinking skills to identify challenges and develop action plans
  • Great time management skills and ability to execute multiple tasks
  • 2-3 years of previous retail sales experience or management experience in a customer service related field
Benefits
  • Competitive compensation package including pay and benefits
  • Generous discount on all Williams-Sonoma, Inc. brands
  • 401(k) plan and other investment opportunities
  • Wellness program supporting physical, financial, and emotional health
  • Paid vacations and holidays (full-time)
  • Health benefits, dental, and vision insurance, including same-sex domestic partner benefits (full-time)
Our Mission Around Diversity, Equity & Inclusion

We believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences.

We will create and nurture a global company culture where we confidently bring our authentic selves to work every day:

where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences-whatever they may be-are valued, explored, and appreciated.