Retail Store Associate

6 days ago


Costa Mesa, California, United States Sherwin-Williams Full time
About the Role

We are seeking a highly motivated and customer-focused Retail Store Associate to join our team at Sherwin-Williams. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and driving sales growth in our retail stores.

Key Responsibilities
  • Provide excellent customer service, ensuring high levels of customer satisfaction and loyalty
  • Determine customer needs and present appropriate products and services, including paint and paint-related products
  • Build trust relationships with wholesale and retail customers, understanding their needs and preferences
  • Process sales transactions accurately and consistently, following company policies and procedures
  • Meet and exceed sales goals, maintaining a strong understanding of products and services offered
  • Stay up-to-date on product knowledge, features, and benefits, making recommendations to customers
  • Maintain a clean and organized store environment, adhering to company standards
  • Load and unload delivery trucks, assisting with deliveries as needed
  • Comply with inventory control procedures, ensuring accurate stock levels and maintaining a well-stocked store
Requirements
  • Must be at least 18 years old
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must be able to retrieve materials from shelves and floor stacks, lift and carry up to 50 lbs frequently and up to 70 lbs occasionally
  • Must be willing to work all scheduled hours, including evenings and weekends
Preferred Qualifications
  • Valid, unrestricted driver's license
  • High school diploma or equivalent
  • At least one year of experience in a delivery, retail, or customer service position
  • Previous work experience selling paint and paint-related products
  • Ability to read, write, comprehend, and communicate in more than one language

We offer a competitive compensation package, including a starting wage of $18.30/hour, as well as opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.


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