Freight Operations Specialist

5 days ago


Cheswick, Pennsylvania, United States ECM Transport LLC Full time
Job Overview

The Freight Operations Specialist will be responsible for managing customer freight requests, soliciting and maintaining freight from our established customer base. This position requires strong communication skills, decision-making abilities, and a minimum of two to three years of customer service experience.

Key Responsibilities:
  • Manage customer freight requests via telephone, e-mail, and E.D.I.
  • Ensure on-time delivery and minimal deadhead.
  • Track and trace shipments.
  • Confirm accessorial charges with customers.
Minimum Requirements:
  • P.C. operating skills and Microsoft Office proficiency.
  • Strong communication and decision-making skills.
  • Two to three years of customer service experience preferred.
This role offers a competitive salary of approximately $45,000 - $60,000 per year, depending on location and experience.

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