Client Success Pool Advisor
3 weeks ago
At Worldpay, we're looking for a Client Success Pool Advisor to join our Cross Sales and Loyalty team. This role is all about building lasting relationships with our customers, colleagues, and communities.
We're a fast-paced and ever-changing environment that requires attention to detail and creative solutioning. Our focus is on creating value through products, services, education, and issue resolution.
As a Client Success Pool Advisor, you'll be striving to make a positive revenue impact across our Worldpay for Business space while providing merchants a best-in-class customer experience.
Key responsibilities include:
- Account retention and continued revenue growth
- Upselling our products and services to existing merchants
- Reviewing accounts holistically and identifying new opportunities for our merchants
- Renegotiating rates and fees resulting in extended contracts
- Client satisfaction, communication, and relationship management
You'll be working in our modern Cincinnati office hub, with collaborative spaces and regular opportunities to celebrate with your team.
We're looking for someone with 3+ years of sales, negotiation, or customer-facing experience. If you're a dynamic and determined individual who thrives in a fast-paced environment, we'd love to hear from you.
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