Service Advisor

4 weeks ago


Cincinnati, Ohio, United States Performance Kings Honda Full time

Job Description

We are seeking a skilled Service Writer to join our team at Performance Kings Honda. As a Service Writer, you will be responsible for advising customers on suitable maintenance and repair services. Your main goal will be to provide personalized assistance to our clients, ensuring they receive the best possible service.

Key Responsibilities:

  • Maintain high customer satisfaction scores by providing exceptional service
  • Effectively communicate with service technicians and customers to ensure timely completion of work
  • Sell authorized recommendations to customers, promoting our services and products
  • Communicate with customers throughout the repair process, keeping them informed of any delays or changes

Requirements:

  • 2+ years of Service Writer experience preferred
  • High school diploma/GED required
  • Competent level of computer literacy
  • Substantial time management skills
  • General understanding of automotive functions

Benefits:

  • Paid vacation and personal time off
  • 401k with generous company match
  • Medical insurance
  • HSA or FSA plans
  • Dental care
  • Vision coverage
  • Short- and long-term disability
  • Life insurance
  • Grief counseling
  • Living will preparation
  • Generous employee discounts on vehicles, parts, and services

About Us:

Performance Kings Honda is a leading Honda dealership in Cincinnati, with a state-of-the-art service department and a commitment to excellence. We offer exciting career opportunities and a great work culture. If you are a motivated and customer-focused individual, we encourage you to apply for this role.


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