Insurance Client Advisor

1 month ago


Cincinnati, Ohio, United States Wilks Insurance Agency, Inc. Full time
Job Description

We are seeking a highly motivated and customer-focused Insurance Client Advisor to join our team at Wilks Insurance Agency, Inc. As an Insurance Client Advisor, you will be responsible for providing exceptional customer service to our clients, assessing their insurance needs, and presenting policy options that meet their goals.

Responsibilities
  • Provide friendly and helpful service to all customers entering the office.
  • Respond to inquiries, cancellation requests, and sales requests in a timely manner.
  • Assess and identify customer needs over the phone.
  • Present and explain insurance policy options based on customer needs.
  • Stay up-to-date on industry market trends and best practices.

Requirements
  • Property & Casualty insurance experience and an active Ohio insurance license preferred.
  • Possess a genuine willingness to learn, be intuitive, and resourceful.
  • Follow through and exceed client expectations.
  • Excellent written and verbal communication skills.
  • Deadline and detail-oriented.


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