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Server Infrastructure Specialist

2 months ago


Birmingham, Alabama, United States Cadence Bank Full time
Job Summary

Cadence Bank is seeking a highly skilled Server Engineer I to join our team. As a key member of our IT department, you will be responsible for designing, developing, and managing server infrastructure technologies to support the organization's access needs while achieving operating efficiency, network security, and integrity.

Key Responsibilities
  • Provide Tier II support to end users, Service Desk, and Desktop Support teams, resolving issues and conducting root cause analysis.
  • Design, document, and implement best practice processes for delivering consistent automated operating systems and applications.
  • Manage server services hardware inventory and software license assets.
  • Ensure documentation follows adopted ITIL standards and audit remediation within the server services environment.
  • Collaborate with senior systems engineers to maintain and administer various environments, including Active Directory, Windows, Apple, and virtual environments.
  • Facilitate integration between enterprise server services and desktop management, maintaining lab and testing environments.
  • Prioritize user issues and resolve them within the bank's defined Service Level Agreements (SLAs).
  • Establish and maintain effective working relationships with management, coworkers, and end users.
Requirements
  • High School Diploma or equivalent required.
  • Bachelor's Degree or equivalent minimum of 2 years of experience in the information technology field.
  • Experience with Microsoft Operating Systems preferred.
  • Enterprise Server and Desktop Management experience preferred.
  • Experience with Microsoft Server software within a virtual environment is preferred.
  • Experience with one or more of the following is a plus: LANDesk/Invanti, Altiris, System Center Configuration Manager or equivalent solutions in Enterprise Configuration Management.
Education

Bachelor's degree required.

Cadence Bank is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

The contractor will not discharge or discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.