Help Desk Support Specialist

4 days ago


Lexington Park, Maryland, United States Spalding Consulting Full time

Job Title: Help Desk Technician

Job Summary:

Spalding Consulting, Inc. is seeking a skilled Help Desk Technician to provide technical assistance to computer users. The ideal candidate will possess excellent analytical, writing, and verbal communication skills, and the ability to work well in a team environment.

Key Responsibilities:

  • Provide technical assistance to computer users
  • Answer questions or resolve computer problems for clients in person, via telephone, or electronically
  • Provide assistance concerning the use of computer hardware and software, including printing, installation, word-processing, electronic mail, and operating systems
  • Other duties as assigned or required

Requirements:

  • Candidate must possess excellent analytical, writing, and verbal communication skills, and the ability to work well in a team environment
  • Desire to tackle new challenges and willingness to support software testing and training functions when needed as surge support
  • Must be eligible to obtain a Secret clearance
  • BS or BA degree in Engineering, Computer Science, Information Systems, Business, Mathematics, or Management related discipline

About Spalding Consulting, Inc.:

Spalding Consulting, Inc. is a professional services company delivering cutting-edge solutions to the Department of Defense since 2001. Our expert-level solutions include software development, information technology, program management, financial management and business intelligence services. We offer competitive compensation, career development, flexible work schedules and excellent benefits.



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