Corporate IT Support Specialist

2 days ago


Lexington Park, Maryland, United States Spalding Consulting Full time
Corporate IT Support Specialist Job Description

Spalding Consulting, Inc. is seeking a skilled Corporate IT Support Specialist to join our team in Lexington Park, MD. As a professional services company delivering cutting-edge solutions to the Department of Defense, we offer competitive compensation, career development, flexible work schedules, and excellent benefits.

Job Summary:

The Corporate IT Support Specialist will provide internal IT support for employees, including desktop support and setup, hardware/software troubleshooting, help desk ticket processing, and other duties as assigned. The ideal candidate will have a mix of technical and customer service skills, as well as a passion for technology.

Key Responsibilities:
  • Resolve technical issues for users of varying skill levels, both remotely and in person
  • Manage inventory of IT assets
  • Perform machine imaging and shipping/handling of IT assets
  • Configure servers and workstations
  • Manage OS and application updates on servers and workstations
  • User, computer, and permissions management in AD and Azure/365
  • Properly configure and manage network ACLs on hosts and network devices
  • Other duties as assigned or required
Requirements:
  • Proficient with Windows 10
  • Familiar with Windows Server 2016/2019
  • Experience with Cisco Networking (Catalyst L2,L3)
  • Able to document fixes and new solutions effectively
  • Knowledgeable with modern cybersecurity threats and solutions
  • Ability to lift up to 50 lbs. and move/relocate furniture, computer hardware, and other related office items
Desired Qualifications:
  • Security+ Certification
  • Microsoft 365, Office 365/Azure administration experience
  • Familiar with PowerShell
  • Vulnerability scanning and reporting
  • Familiar with Linux (Debian, Centos)
  • Git experience
  • Graylog use and administration
  • Compliance standards including NIST 800-53, NIST, and CMMC
Security Clearance:

Must be eligible to obtain a secret clearance. Requirements to obtain a clearance include US Citizenship, security investigation, etc.

Education:

BS/BA OR AA/AS degree and 1-year related experience OR High School and 2 years related experience.



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