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Senior Manager, Project Management and Process Optimization
2 months ago
Job Overview:
As the Senior Manager of Project Management and Process Optimization, you will oversee all facets of global program management concerning Workplace Operations enhancements to meet desired objectives.
This role encompasses project initiation, metric identification, resource allocation, timeline creation, stakeholder management, and risk mitigation strategies.
The Senior Manager of Project Management and Process Optimization will report directly to the Vice President of Operational Intelligence.
Key Responsibilities:
- Establish the governance framework for Workplace Operations Portfolio Management and develop a center of excellence for project intake, oversight, and execution.
- Design, implement, and manage portfolio management processes, tools, templates, policies, and performance metrics.
- Ensure adherence to project policies and standards.
- Recruit and oversee project staffing aligned with project goals.
- Provide executive leadership with insights necessary to evaluate and prioritize proposals based on potential value, impact, and strategic alignment.
- Collaborate with executives to outline project priorities, identify implementation opportunities, address challenges, and communicate risks and opportunities.
- Act as the global portfolio lead for targeted Workplace Operations transformations, delivering innovative capabilities to support operational excellence and business requirements.
Risk Management:
Proactively identify and address potential risks and issues within processes, implementing solutions to mitigate them.
Leadership and Guidance:
Manage a team of professionals in process improvement and project management, providing direction, support, and mentorship to ensure successful initiative execution.
Process Improvement Strategies:
Design and implement initiatives aimed at enhancing operational efficiency and effectiveness across various business units and processes.
Continuous Improvement:
Foster a culture of continuous improvement by developing and implementing best practices, tools, and methodologies to optimize processes and achieve measurable outcomes.
Data-Driven Decision Making:
Utilize analytics to identify improvement areas, monitor progress, and inform strategic decisions.
System Relationships:
Develop a comprehensive understanding of interdependencies among teams and processes, recognizing how changes in one area may affect others.
Cross-Functional Collaboration:
Work closely with various departments to identify process improvement opportunities and develop solutions that align with business objectives.
Performance Metrics:
Establish and implement performance metrics to evaluate the effectiveness of process improvement initiatives and track progress toward goals.
Industry Awareness:
Stay informed about industry best practices and emerging trends in process improvement and operational analytics, applying insights to enhance organizational processes.
Innovation Culture:
Encourage and nurture a culture of innovation and creativity within the organization by promoting new ideas and approaches to process enhancement.
Provide coaching and training to team members and employees on digital tools, process improvement methodologies, and change management strategies.
