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Customer Care Associate

2 months ago

Asheville, North Carolina, United States Southland Transportation Full time

Position Overview:

Join our team at Southland Transportation as a Customer Service Specialist. We pride ourselves on providing exceptional service to our clients, and we are looking for individuals who thrive in a dynamic and fast-paced environment.

Key Responsibilities:

  • Deliver outstanding customer support through effective communication and problem-solving skills.
  • Collaborate with team members to ensure a seamless service experience.
  • Manage multiple tasks efficiently while maintaining attention to detail.
  • Adapt to changing priorities and demonstrate flexibility in a high-pressure setting.

Ideal Candidate Traits:

  • Dependable: A reliable individual who takes responsibility for their work.
  • Outgoing: Enjoys engaging with clients and building relationships.
  • Organized: Capable of prioritizing tasks and managing time effectively.
  • Tech-Savvy: Comfortable using various software applications and tools.

Job Type: Full-Time

Qualifications:

  • High School Diploma or equivalent required; Associate's Degree preferred.
  • Strong written and verbal communication skills.
  • Proficient in computer skills and analytical thinking.

Benefits:

  • Comprehensive health insurance plans.
  • 401(k) with employer matching.
  • Paid vacation and bonus programs.

Work Environment:

This role is designed for individuals who are eager to contribute to a collaborative team while also being able to work independently. We are committed to maintaining a safe workplace with necessary health precautions in place.

About Southland Transportation:

As one of the leading transportation companies in the Southeast, Southland Transportation offers a supportive environment where employees can thrive and achieve their career goals. We value diversity and are an equal opportunity employer.