Retail Customer Care Associate
2 weeks ago
Job Summary:
We are seeking a highly skilled Customer Care Center Specialist to join our team at HomeTrust Bancshares, Inc. As a key member of our customer service team, you will be responsible for providing top-quality service to our customers, addressing their concerns, and ensuring their needs are met.
Key Responsibilities:
- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Offer guidance and support to customers, helping them navigate our banking services and products.
- Collaborate with internal teams to resolve customer complaints and concerns.
- Stay up-to-date on banking products and services, ensuring accurate information is provided to customers.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving skills and attention to detail.
- Knowledge of banking products and services, or willingness to learn.
What We Offer:
As a Customer Care Center Specialist at HomeTrust Bancshares, Inc., you will have the opportunity to work in a dynamic and supportive team environment, where you can grow and develop your skills. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and advancement.
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