Retail Customer Care Associate

2 weeks ago


Asheville, North Carolina, United States HomeTrust Bancshares, Inc. Full time

Job Summary:

We are seeking a highly skilled Customer Care Center Specialist to join our team at HomeTrust Bancshares, Inc. As a key member of our customer service team, you will be responsible for providing top-quality service to our customers, addressing their concerns, and ensuring their needs are met.

Key Responsibilities:

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Offer guidance and support to customers, helping them navigate our banking services and products.
  • Collaborate with internal teams to resolve customer complaints and concerns.
  • Stay up-to-date on banking products and services, ensuring accurate information is provided to customers.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving skills and attention to detail.
  • Knowledge of banking products and services, or willingness to learn.

What We Offer:

As a Customer Care Center Specialist at HomeTrust Bancshares, Inc., you will have the opportunity to work in a dynamic and supportive team environment, where you can grow and develop your skills. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and advancement.



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