Revenue Operations Specialist

4 days ago


Lehi, Utah, United States Cypress HCM Full time
Job Overview

Cypress HCM is seeking a Revenue Operations Specialist to join our team. This role is ideal for individuals with a strong analytical mindset and excellent communication skills.

Responsibilities
  • Support customer account management, business consultation, contract validation, and execution.
  • Perform complex validations of revenue transactions sourced through multiple channels.
  • Execute work in compliance with SOX controls and partner with internal auditors on audits.
  • Steward customer information related to contracting, order management, and provisioning.
  • Monitor automated transactions, review logs, and system reporting to intervene and troubleshoot errors.
  • Provide escalation support for external customers, sales, and product management teams.
  • Operationalize strategic plans for new product offerings and routes to market.
Requirements
  • Bachelor's degree or regional equivalent.
  • 2-5 years of experience in a related role.
  • Strong written and verbal communication skills.
  • Relentless attention to detail and focus on customer experience.
  • Critical thinking skills to solve unique challenges.
  • Ability to prioritize, multitask, and meet deadlines.
  • Solid documentation and organizational skills.


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