Healthcare Operations Director

6 days ago


Lehi, Utah, United States Serenity Healthcare, LLC Full time
Job Description

Serenity Healthcare, LLC seeks a skilled Revenue Cycle Supervisor to lead our team of billing specialists. This role is ideal for an individual with experience in managing teams and optimizing processes.

About the Role

This position offers a unique opportunity to drive growth and improve patient outcomes. As a key member of our revenue cycle team, you will be responsible for tracking and reporting on key performance indicators, ensuring timely claims submissions, and promoting a culture of excellence.

Responsibilities
  • Lead an internal team of billing specialists to achieve excellent results
  • Monitor and report on key performance indicators to inform business decisions
  • Ensure efficient claims submissions, denial management, and payment posting
  • Promote process optimization across offices and functions
  • Coordinate resolution of patient concerns regarding claims processing and billing issues
  • Develop policies and procedures to reduce Days in A/R
  • Maintain integrity and compliance in all collections-related processes
Requirements
  • Minimum 3 years of people leadership experience, with at least 2 years in billing or related settings
  • Experience in employee selection, training, and onboarding
  • Excellent communication skills to engage employees and stakeholders
  • Ability to analyze obstacles to financial performance and develop solutions
  • Proficiency in professional billing, mental health preferred
  • Critical thinking, time management, detail orientation, and objectivity
What We Offer

Serenity Healthcare, LLC values its employees and provides a supportive work environment. We offer competitive salaries, opportunities for growth and development, and a collaborative culture that promotes teamwork and innovation.

The estimated annual salary for this position is $85,000-$110,000, depending on experience and qualifications.



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