Chief Operations Director

2 weeks ago


Lehi, Utah, United States Commure + Athelas Full time
About the Opportunity

We are seeking a highly skilled Senior Account Operations Manager to join our team at Commure + Athelas. As a key member of our Revenue-Cycle Management (RCM) team, you will play a pivotal role in driving client growth and operational efficiency.

Key Responsibilities:

  • Develop and implement process improvements to drive operational metrics and optimize client onboarding.
  • Collaborate with cross-functional teams to address client needs and support company objectives.
  • Own execution and outcomes for internal operations projects, ensuring timely and efficient execution.
  • Act as the primary point of contact for large and complex accounts, managing client relationships and ensuring satisfaction.
  • Effectively manage client relationships, ensuring satisfaction and maximizing retention.

Requirements:

  • 3-5 years experience in consulting, investment banking, or operations at a fast-paced SaaS tech company.
  • Experience leading others in client-facing roles.
  • Comfortable working with data and proficiency in SQL + Excel.
  • Expertise in project management, with experience deploying multiple projects in a fast-paced environment.

What You'll Love About This Role:

  • A highly driven team that works hard and fast for exceptional results.
  • A strong backing from top investors, including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital, and Elad Gil.
  • Incredible growth opportunities, with over 500% YoY growth prior to our merger in late 2023.

Compensation Range: $110K - $140K annually. With unlimited PTO, medical, dental, vision, excellent maternity and paternity paid time off, this is a fantastic opportunity to grow your career and enjoy a great work-life balance.



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