Chief Operations Director
2 weeks ago
We are seeking a highly skilled Senior Account Operations Manager to join our team at Commure + Athelas. As a key member of our Revenue-Cycle Management (RCM) team, you will play a pivotal role in driving client growth and operational efficiency.
Key Responsibilities:
- Develop and implement process improvements to drive operational metrics and optimize client onboarding.
- Collaborate with cross-functional teams to address client needs and support company objectives.
- Own execution and outcomes for internal operations projects, ensuring timely and efficient execution.
- Act as the primary point of contact for large and complex accounts, managing client relationships and ensuring satisfaction.
- Effectively manage client relationships, ensuring satisfaction and maximizing retention.
Requirements:
- 3-5 years experience in consulting, investment banking, or operations at a fast-paced SaaS tech company.
- Experience leading others in client-facing roles.
- Comfortable working with data and proficiency in SQL + Excel.
- Expertise in project management, with experience deploying multiple projects in a fast-paced environment.
What You'll Love About This Role:
- A highly driven team that works hard and fast for exceptional results.
- A strong backing from top investors, including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital, and Elad Gil.
- Incredible growth opportunities, with over 500% YoY growth prior to our merger in late 2023.
Compensation Range: $110K - $140K annually. With unlimited PTO, medical, dental, vision, excellent maternity and paternity paid time off, this is a fantastic opportunity to grow your career and enjoy a great work-life balance.
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