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Executive Director of Operations

2 months ago

Alexandria, Kentucky, United States VDM Management Group Full time
About the Role

We are seeking a highly skilled and motivated General Manager to oversee the day-to-day operations of our restaurant. As a key member of our management team, you will be responsible for ensuring the highest standards of customer service, food quality, and operational efficiency.

Key Responsibilities
  • Leadership and Management: Supervise and motivate a team of employees to achieve sales and customer satisfaction goals.
  • Operational Excellence: Ensure that all aspects of restaurant operations, including food preparation, inventory management, and customer service, meet the highest standards.
  • Financial Management: Manage labor costs, inventory, and other expenses to achieve profitability goals.
  • Customer Service: Foster a positive and welcoming environment for customers, ensuring that their needs are met and exceeded.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Minimum 2 years of management experience in a quick-service restaurant (QSR) environment.
  • Skills: Excellent customer service and employee relations skills, with the ability to work in a fast-paced environment.
  • Physical Demands: Ability to stand for long periods and lift up to 50 pounds.
Benefits
  • Health, Dental, and Vision Insurance: Comprehensive benefits package to support your health and well-being.
  • Employee Discount: Enjoy discounts on food and merchandise.
  • Referral Program: Earn rewards for referring friends and family.
  • Paid Training: Receive comprehensive training to help you succeed in your role.
  • Performance-Based Bonus Pay: Earn bonuses based on your performance and contributions to the team.