Client Engagement Associate

4 days ago


Decatur, Illinois, United States Wiggam Law Full time
About Our Firm

At Wiggam Law, we provide zealous advocacy for clients against the IRS, Georgia Department of Revenue, and other state revenue agencies.

Role Overview

The Client Engagement Associate will play a crucial role in managing the intake process and facilitating the transition to the client's assigned legal team.

Responsibilities
  • Assist potential new clients with initiating the firm's intake process.
  • Schedule consultations and follow up with client leads.
  • Maintain accurate records and update information in our systems.
  • Obtain payment for consultations and firm engagement.
Requirements
  • Technical degree or higher level of education preferred or equivalent experience.
  • A minimum of two years customer service experience with heavy call volume.
  • Excellent communication and interpersonal skills.
Our Benefits Package
  • A competitive salary of $50,000 total compensation on target: $45,000 salary + 10% unlimited bonus for hitting performance goals.
  • A generous benefits package including health insurance, dental, and vision insurance.
  • Paid time off and a 401K match.


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