Patient Services Representative
2 days ago
The Patient Services Representative serves as the first point of contact for patients and their loved ones, providing exceptional customer service and ensuring a seamless experience. This role requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.
Key Responsibilities- Provide exceptional customer service to patients, vendors, and visitors
- Schedule patient appointments, verify insurance and eligibility, and ensure accurate documentation
- Answer multiline phone system, screen calls, and direct messages to appropriate staff or physicians
- Enter personal health information and financial data into practice management systems with high accuracy
- Assist patients with check-in process, completion of paperwork, and communication of appointment status
- Review records for completeness, print updates, and maintain accurate records
- Collect and post co-pays, coinsurances, and balances due on patient accounts
- Facilitate patient flow by coordinating with medical assistants and clinical teams
- High School Diploma or Equivalent
- 1-2 years of relevant experience in public contact, preferably in a medical office environment
- Minimum 1-year front office or reception experience, medical preferred
- Practice Management experience (desired)
The Patient Services Representative will work in an office and clinical environment, requiring corrected vision and hearing to normal range. The role involves sitting for long periods, standing, walking, bending, and stretching. Manual dexterity is required for computer keyboard use. Occasional lifting and carrying of items weighing up to 40 pounds may be necessary.
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Patient Access Representative
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Patient Access Representative
1 week ago
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Patient Access Representative II
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Customer Service Representative
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Patient Access Representative
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Member Service Representative
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Gig Harbor, Washington, United States TAPCO Credit Union Full time{"title": "Member Service Representative", "description": "Job SummaryWe are seeking a highly skilled and customer-focused Member Service Representative to join our team at TAPCO Credit Union. As a key member of our team, you will be responsible for providing exceptional service to our members, handling transactions, and promoting our products and...
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