Senior Technical Lead

1 week ago

Colorado Springs, Colorado, United States Jacobs Full time
About the Role

At Jacobs, we are seeking a highly skilled and experienced Senior Technical Lead to join our team as a Multi-Disciplinary Engineer Lead. This role will be a key part of our team, supporting the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract.

Key Responsibilities
  • Provide technical leadership to a team of engineers, ensuring the successful execution of tasking and performance management actions.
  • Ensure proper team training and mentorship to ensure successful execution of tasking.
  • Coordinate support with other internal program elements to give and receive additional support as needed.
  • Address complex challenges and ensure best integration across the program as possible.
  • Perform Tier III support and Tier IIII support as needed to meet customer and program requirements.
  • Ensure proper execution of Imaging and maintenance of enterprise devices.
  • Manage and monitor virtual disk storage, user shares, and user quotas.
  • Execute notifications as required for thresholds met within user monitoring.
  • Manage virtual infrastructure within VMware environment.
  • Work with system engineers to identify and define requirements for new systems/system modifications, developing designs, and implementing and testing solutions.
  • Support multi-region teams, customers and infrastructure requirements.
  • Manage execution of any escalation of end-user break/fix actions to include resolution of issue and incident ticket management.
  • Oversee maintenance execution actions associated with enterprise equipment to include firmware upgrades, configuration changes and technical refresh requirements as needed.
  • Execute and oversee large-scale hardware implementations.
  • Ensure daily system maintenance activities, backup and restoral actions occur to ensure optimal and continuous system operations.
  • Ensure cyber security mitigations are performed in accordance with established policies, procedures and service level agreements.
  • Coordinate and execute cross team training to assist in Multi-Disciplinary Engineer tasks as the mission requires.
  • Develop and maintain procedures, processes and baseline configuration documentation.
Requirements
  • Must have one of the following combinations of education and experience: HS Diploma (or GED) and 14 years of general experience; Associate's degree and 12 years of general experience; Bachelor's degree and 10 years of general experience; Master's degree and 8 years of general experience.
  • Must have 8 years of directly related experience.
  • Must have 3 years of experience in management or leadership roles.
  • Must have experience performing system administration on Engineering Web Services (EWS).
  • Must have experience managing Windows Active Directory and Group Policy Objects.
  • Must have experience working with Windows server 2022.
  • Must have experience with Windows 10.
  • Must have experience working with virtual environments using VMware.
  • Must have a current DoD 8570 IAT Level II certification or higher.
  • Must have a current DoD Secret security clearance.
Desired Requirements
  • Be able to obtain a DoD Top Secret security clearance with SCI.
  • Have experience conducting log analysis to assess root cause analysis.
  • Have comprehensive knowledge of Virtualization infrastructure.
  • Have experience with RHEL 8 and 9.
  • Have experience with NetApp OnTap 9.
  • Have experience with two-factor authentication to include RSA and PKI.
What We Offer

This position is expected to pay a competitive salary, depending on experience, education, and any certifications that are directly related to the position.

Our health and welfare benefits are designed to invest in you, and in the things that you care about. Your health. Your well-being. Your security. Your future.

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