Field Service Technician

7 days ago

Detroit, Michigan, United States Schneider Electric USA, Inc Full time
Join Schneider Electric USA, Inc. as a Field Service Representative

Schneider Electric USA, Inc. is a leading provider of energy management and automation solutions. We are seeking a highly skilled Field Service Representative to join our team in the U.S. Services business, specifically our Secure Power team.

About the Role

As a Field Service Representative, you will play a critical role in servicing critical data center equipment. Your primary responsibilities will include:

  • Pre-site, startup, repair, preventive maintenance, and field modification of equipment
  • Problem solving with customers, electricians, sales partners, technical support, and District Service Completion of field service reports, expense reports, preventive maintenance, and startup data sheets
  • Manager and/or Regional Service Director to resolve complex escalated issues
  • Continuous learning and training on various products both in the field and in the classroom
Requirements

To be successful in this role, you will need:

  • An Associate degree, vocational education, or similar experience in electronics, electrical theory, or a similar desirable discipline or military training
  • A thorough understanding of principles of AC and DC power, various AC and DC supply circuit components
  • 2 years of field service repair and customer service with UPS, electrical, electro-mechanical, or electronics-related equipment
  • 2 years in Field Services or equivalent industry experience
  • Safe driving and vehicle operations skills
  • Skilled at utilizing test and diagnostic equipment
  • Experience reading and interpreting schematics, drawings, and theory of operation manuals
  • The ability to write service reports, correspondence, procedures, effectively present information, and respond to customer questions
  • The capacity to move service equipment weighing up to 50 pounds
About Schneider Electric USA, Inc.

Schneider Electric USA, Inc. is a global leader in the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient, and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

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