Epic Systems Analyst

1 week ago


California, United States Pivotal Talent Search Full time

We are looking for multiple Epic Analysts to engage in a comprehensive implementation project. We aim to recruit full-time Analysts with extensive experience in EPIC, particularly in the following areas (certifications are highly preferred but not mandatory): Beacon, Cupid, Hospital Billing, Beaker, and HIM.

This position is within a large healthcare facility, known for its positive work environment and high employee retention rate. The organization offers flexibility, opportunities for professional development, competitive salaries, and outstanding benefits.

Key Responsibilities of the Epic Analyst:

  • Serve as the main support contact for designated Epic applications.
  • Proactively identify and address issues within the assigned application, collaborating with other teams to resolve cross-functional challenges, and utilizing a ticket management system to document user and operational feedback.
  • Guide the design of workflows, oversee system building and testing, and troubleshoot technical challenges related to Epic software.
  • Communicate all changes, enhancements, and procedures related to the application to other Epic teams.
  • Maintain ongoing communication with Epic representatives to ensure alignment and track project progress.
  • Collaborate with Epic representatives, internal stakeholders, and end users to ensure the system meets the organization's operational needs.
  • Assist in shaping business and operational strategies by participating in site visits, workflow sessions, and integrated meetings.
  • May contribute to the development of end-user training processes and curriculum content in partnership with the Education team.
  • Regularly review project status, timelines, and issues with Team Lead and Management, promoting transparent communication and timely resolution of concerns.
  • In collaboration with operational Subject Matter Experts, build application-specific workflows or processes for various departments.
  • Conduct thorough testing cycles, including upgrade, unit, functional, and integration testing.
  • Lead initiatives for system enhancements, including the introduction of new features, system upgrades, and optimization projects, ensuring alignment with user needs and adherence to industry standards.
  • Follow change management protocols for all application modifications.
  • Perform additional duties as required.

Qualifications for Epic Analyst:

  • A high school diploma or GED is required; a Bachelor's degree is preferred.
  • Current Epic Certification(s)/Accreditation(s) in any of the following areas: Beacon, Cupid, Hospital Billing, Beaker, HIM.
  • A minimum of two years of experience in a healthcare-related clinical environment.
  • Practical understanding of patient care service processes in an acute care setting or ambulatory office practice.
  • Experience in electronic health record systems analysis, design, and implementation.
  • Expertise in Epic application implementation, troubleshooting, testing, and support.

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