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Epic Clinical Analyst

2 months ago

California, United States Pivotal Talent Search Full time

We are looking for several Epic Analysts to engage in a significant implementation project. We aim to recruit full-time Analysts with experience in EPIC systems, particularly in the following areas (certifications are highly valued but not mandatory): Beacon, Cupid, Hospital Billing, Beaker, and HIM.

This opportunity is with a large hospital that boasts a 90% retention rate among its Epic team, which was established five years ago. The organization promotes a positive work culture, offers flexibility, encourages professional development, and provides competitive salaries along with excellent benefits.

Key Responsibilities of the Epic Analyst:

  • Serve as the main support contact for designated Epic applications.
  • Proactively identify and resolve issues within the assigned application, collaborating with other teams to address cross-functional challenges, and utilize a ticket management system to document troubleshooting efforts.
  • Guide the design of workflows, oversee the building and testing of the system, and troubleshoot technical issues related to Epic software.
  • Communicate all application changes, enhancements, and procedures to other Epic application teams.
  • Maintain regular communication with Epic representatives to ensure alignment and track project progress.
  • Collaborate with Epic representatives, internal business partners, and end users to ensure the system aligns with the organization's operational needs.
  • Assist in developing business and operational strategies by participating in site visits, workflow sessions, and other integrated meetings.
  • May also contribute to the development of end-user training processes and curriculum content in partnership with the Education team.
  • Regularly review project status, timelines, and issues with Team Lead and Management, fostering transparent communication and timely resolution of concerns.
  • In conjunction with operational Subject Matter Experts, build application-specific workflows or processes for various departments.
  • Conduct comprehensive testing cycles, including upgrade, unit, functional, and integration testing.
  • Lead initiatives for system enhancements, including the introduction of new features, system upgrades, and optimization projects, ensuring that system development aligns with user needs and adheres to industry standards.
  • Adhere to change management protocols for all application modifications.
  • Perform other duties as required.

Qualifications for Epic Analyst:

  • A high school diploma or GED is required; a Bachelor's degree is preferred.
  • Current Epic Certification(s)/Accreditation(s) in any of the following areas: Beacon, Cupid, Hospital Billing, Beaker, HIM.
  • A minimum of two years of experience in a healthcare-related clinical environment.
  • Practical knowledge of patient care service processes in an acute care facility or ambulatory office practice.
  • Experience in electronic health record systems analysis, design, and implementation.
  • Proficiency in Epic application implementation, troubleshooting, testing, and support.