Retail Customer Service Representative

3 days ago


Wayne, Pennsylvania, United States FedEx Full time
Customer Service Associate - Retail

As a Customer Service Associate at FedEx, you will play a key role in delivering exceptional customer experiences in a fast-paced retail environment. Your primary responsibility will be to provide consultative support to customers, understanding their individualized needs and providing tailored solutions.

Key Responsibilities:
  • Follow instructions from supervisors and collaborate with team members to achieve store objectives.
  • Assist in the training of new team members to ensure a seamless onboarding experience.
  • Demonstrate consultative behaviors to understand customer needs and preferences.
  • Provide exceptional customer service, resolving issues promptly and professionally.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for career growth and professional development.
  • A competitive compensation package, including benefits and incentives.

At FedEx, we are committed to delivering exceptional customer experiences and building a talented team of professionals who share our passion for service excellence. If you are a motivated and customer-focused individual who is eager to make a difference, we encourage you to apply for this exciting opportunity.



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