Collection Specialist

4 days ago


Buffalo, New York, United States Mandarich Law Group Full time

Mandarich Law Group is seeking a skilled Collection Specialist to join our team in Buffalo, NY. As a Collection Specialist, you will be responsible for handling inbound calls, negotiating delinquent accounts, and managing an open queue of accounts to consistently hit your monthly collection goal.

Key Responsibilities:

  • Handle up to 100 inbound calls while contacting consumers and attorney offices to negotiate delinquent and/or charged off accounts on behalf of our clients.
  • Calculate acceptable settlement amounts according to guidelines set by our clients and Management team.
  • Effectively manage an open queue of accounts to consistently hit your monthly collection goal.

Requirements:

  • Excellent verbal communication skills.
  • Multitasking and time management skills to work through the account queue and inbound call volume.
  • Previous customer service work preferred.

What We Offer:

  • Competitive Base Salary.
  • Graduated bonus system to allow new employees immediate bonus opportunity and potential to earn significant bonuses.
  • Medical and Dental Coverage; 401K plan with company match.
  • PTO.
  • Paid Holidays.
  • Paid Parental Leave.
  • Employee Referral Program.
  • Weekly gestures of employee appreciation (Office breakfast, lunch, etc.).

We are an Equal Opportunity Employer. Nothing in this job posting or description should be construed as an offer of guarantee of employment. Mandarich Law Group LLP will give your application full consideration without regard to your race, color, marital status, sex, sexual orientation, gender identity, transgender status, age, disability, national origin, ancestry, veteran status, religion, status with request to public assistance, or any other protected characteristic or status under applicable law.

Compensation:

$18.00 to $20.00 plus monthly bonus.



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