Senior Business Analyst

7 days ago


Riverside, California, United States VirtualVocations Full time

VirtualVocations is seeking a skilled Broker Agent Service Senior Analyst to support the on-boarding and operational readiness of Medicare & Retirement Agents. Key Responsibilities:

* Assess and interpret customer needs to develop operational plans and enhancements
* Serve as a subject matter expert for interdepartmental team efforts and support internal team members
* Monitor readiness indicators and metrics, taking appropriate action as needed

Required Qualifications:

* High School Diploma/GED or higher
* 5+ years of experience with Microsoft Office, including Word, Excel, and Outlook
* 4+ years of experience in a production or analyst role
* Intermediate proficiency with insurance industry licensing requirements
* Intermediate proficiency with process improvement

As a Broker Agent Service Senior Analyst, you will play a critical role in ensuring the successful on-boarding and operational readiness of Medicare & Retirement Agents. If you have a strong background in process improvement and a passion for delivering exceptional results, we encourage you to apply for this exciting opportunity.



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