Veterinary Operations Director

4 days ago


Kansas City, Missouri, United States UrgentVet Full time
About UrgentVet

UrgentVet bridges the gap between daytime general practice and emergency/overnight care, offering after-hours care for canine and feline patients without the additional expense of emergency clinic fees.

Our paperless clinics are specially designed to deliver efficient care and equipped with cloud-based EMR, digital x-ray, and a full suite of IDEXX in-house lab equipment.

The Position

We are seeking an experienced and highly skilled veterinary practice manager to become our next professional practice manager or "PM Pro".

This dynamic position within the American Veterinary Group (AVG) of hospitals provides leadership and guidance to our veterinary practices when there is a practice manager vacancy at one of our clinics.

Key Responsibilities
  • People Management: recruiting, developing, disciplining, and terminating paraprofessional staff, including annual performance reviews
  • Financial Management: overseeing the hospital's P&L, including accounts payable/accounts receivable, payroll, and inventory
  • Customer Service: resolving client issues and escalations and overseeing follow-up communications
  • Special Projects: working in partnership with the Regional Director of Operations on special projects, as assigned by leadership
Requirements
  • Prior veterinary experience required
  • Prior Veterinary Practice Management experience required, Multi-site Veterinary Practice Management experience preferred
  • Bachelor's degree in business or related field required. Will consider directly related experience in lieu of education
  • A positive, can-do attitude; strong people skills/emotional intelligence; excellent analytical skills; willingness to roll up your sleeves and chip in to help the team
Compensation and Benefits

$90,000 - $120,000 per year, depending on experience

We offer a comprehensive benefits package, including health insurance, 401(k), paid time off, parental leave, and more.



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