Customer Experience Team Lead

22 hours ago


Santa Rosa, California, United States T.J. Maxx Full time
Customer Experience Coor Job Summary

As a Customer Experience Team Lead at T.J. Maxx, you'll take on a leadership role in training and mentoring our Associates on delivering exceptional customer experiences. Your key responsibilities will include:
  • Training and coaching Associates on personalizing the customer experience and promoting loyalty programs
  • Ensuring Associates execute tasks and daily activities efficiently
  • Addressing customer concerns and issues promptly and professionally

What We're Looking For
We're seeking a motivated and customer-focused individual who can lead our team to success. If you have a passion for delivering exceptional customer experiences and are looking for a challenging role, we encourage you to apply.

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