Box Office Ticket Coordinator

5 days ago


Hampton, Virginia, United States ASM Global Full time
Job Title: Box Office Ticket Admin

The Hampton Roads Convention Center is seeking highly motivated and detail-oriented individuals to join our Box Office team as Ticket Admins. As a Ticket Admin, you will play a critical role in ensuring the smooth operation of our ticketing system and providing exceptional customer service to our patrons.

Key Responsibilities:
  • Accurately account for ticket stock and revenue
  • Maintain a cash drawer and provide change to customers
  • Provide information to the public regarding tickets and facility operations
  • Assist customers with ticketing issues and resolve complaints in a professional manner
  • Work collaboratively with the Box Office team to achieve sales and customer service goals
  • Perform other duties as assigned by the Box Office Manager
Working Conditions:
  • Excessive standing required
  • Part-time on-call scheduling with a minimum of 4 hours per event day
  • Flexibility to work weekends, nights, and holidays as needed
Requirements:
  • High school diploma or equivalent
  • Ability to follow oral and written instructions
  • Excellent communication and interpersonal skills
  • Valid Virginia driver's license
  • Ability to stand for long periods and lift up to 25 pounds

ASM Global is an Equal Opportunity/Affirmative Action employer and encourages women, minorities, individuals with disabilities, and protected veterans to apply.



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