Retail Customer Experience Manager

4 days ago


Albany, New York, United States Burlington Stores Full time

About the Role:

We are seeking a Retail Customer Experience Manager to join our team at Burlington Stores, Inc. In this role, you will be responsible for creating a positive shopping experience for our customers by providing exceptional customer service and resolving any issues that may arise.

Responsibilities:

  1. Develop and implement strategies to improve customer satisfaction and loyalty.
  2. Train and develop associates to provide excellent customer service.
  3. Monitor and maintain a clean and organized store environment.
  4. Ensure all sales and customer service standards are met.

What We Offer:

The estimated salary for this position is $16 per hour. You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan.



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