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Client Appointment Coordinator

2 months ago

Green Bay, Wisconsin, United States DES Group Full time
Position Overview

DES Group is seeking enthusiastic individuals to play a key role in organizing appointments for our carpet cleaning professionals. With over two decades of experience, we pride ourselves on delivering exceptional service to our clients, ensuring their homes remain pristine and their investments protected.

Key Responsibilities:

  • Arrange appointments for carpet cleaning services with clients.
  • Address customer inquiries and provide detailed information regarding our offerings.
  • Collaborate with carpet cleaning professionals to guarantee prompt service delivery.
  • Assist in managing any scheduling conflicts or adjustments.
  • Enhance the overall customer experience by delivering friendly and efficient support.

Qualifications:

  • Outstanding communication and customer service abilities.
  • Strong organizational skills with a keen eye for detail.
  • Capability to handle and prioritize various tasks effectively.
  • Comfortable addressing and resolving customer objections.
  • Dependable and punctual with a solid work ethic.
  • No prior experience required.
  • Applicants must be at least 18 years old.

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