Transportation Logistics Coordinator
4 weeks ago
As a Transportation Coordinator at Contract Transport Services, you will play a crucial role in ensuring the timely and efficient delivery of goods to our customers. This is a hybrid role that includes customer service, load planning, and driver management, requiring strong communication and organizational skills.
Key Responsibilities
• Take orders from customers and confirm on-time fulfillment
• Coordinate pickup and delivery appointments to ensure timely customer deliveries
• Plan effective delivery routes and assign drivers for best possible scheduled deliveries
• Build customer relationships to ensure customer satisfaction
• Monitor truck movements and internal/external conditions affecting movements and ensure appropriate actions are taken to meet driver and public safety as well as customer demands
• Liaise with drivers, report to top management
• Dispatch drivers, equipment, and personnel to customer requests in accordance with established company policy and procedures
Additional Responsibilities
• Assist with the supervision of drivers
• Answer incoming telephone calls and evaluate/direct calls to appropriate personnel
• Obey all company safety, regulatory, and compliance policies
• Work well in a team environment
Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Ability to multitask with a sense of urgency while producing quality work
• Ability to work without constant supervision/self-motivated
• Ability to work under pressure
• Strong time management skills
• Competent in working independently as well as in a team atmosphere
• Good knowledge of geography
• Effective listener
• Punctual and consistent attendance
• Desire to be successful and proficient at your job
• Willingness to understand and support change, as it relates to processes, structure, and business modeling
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