Customer Service Advisor
1 week ago
Integrated DNA Technologies (IDT) is a leading manufacturer of custom oligonucleotides and proprietary technologies for genomics applications. Our work is complex and cutting-edge, and our team members are curious, creative thinkers who understand that good data drives smart decisions. At IDT, we promote a culture where engaged people are motivated and have opportunities to achieve their full potential, as part of one global team.
About the RoleThis position is part of the Customer Service & Support team located in Coralville, Iowa, and will be an onsite position. At IDT, we are one global team. We celebrate our differences, engage in healthy debate, and are inclusive. Together, we accomplish great things.
Key Responsibilities- Field customer inquiries leading up to and after order placement to provide a positive customer experience. Evaluate the customer's issue and navigates between multiple systems to accurately serve customers and provide informed responses. Provide pricing and/or account information upon request to ensure customers are able to make informed decisions regarding their purchase.
- Resolve complaints by determining the cause of the problem, selecting and explaining the best solution to solve the problem and expediting resolution to the customer's satisfaction.
- Demonstrate channel versatility and aptitude on multiple customer communication channels.
- Demonstrated proficiency with computer skills (including Microsoft Office applications and proficiency in typing)
- Demonstrated ability to communicate effectively, both orally and in writing, to customers and colleagues, and ability to maintain a high standard of courtesy and cooperation with co-workers and customers, including ability to accept responsibility and accountability for the direction, control, or planning of an activity
- Associate's degree in business, life science, or a related field
- 1-2 years of customer service experience
This job is also eligible for bonus/incentive pay. We offer a comprehensive package of benefits, including paid time off, medical/dental/vision insurance, and 401(k) to eligible employees. At Danaher, we bring together science, technology, and operational capabilities to accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
-
Customer Service Representative
4 weeks ago
Coralville, Iowa, United States CarePro Health Services Full timeAbout the RoleYour compassion counts at CarePro Health Services. We're seeking a full-time Customer Care Coordinator to support our patients and customers. In this role, you'll be responsible for patient intake and customer service, ensuring a seamless experience for our clients.Key ResponsibilitiesProvide exceptional customer service to patients and...
-
Customer Service Representative
4 weeks ago
Coralville, Iowa, United States Domino's Pizza LLC Full timeAbout the Role:We are seeking a skilled Customer Service Representative to join our team at Domino's James Street restaurant. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Greet customers and provide them with a welcoming and engaging...
-
Customer Service Representative
4 weeks ago
Coralville, Iowa, United States New Pioneer Co-op Full timeCustomer Service RoleWe're seeking a skilled Customer Service Representative to join our team at New Pioneer Co-op. As a key member of our Retail Service Team, you'll play a vital role in delivering exceptional customer experiences in our full-service retail grocery stores.Key Responsibilities:Provide outstanding customer service in a fast-paced retail...
-
Customer Service Ambassador
2 weeks ago
Coralville, Iowa, United States Planet Fitness - PF Baseline Fitness Full timeJob Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Planet Fitness - PF Baseline Fitness.Job SummaryThe Customer Service Representative will be responsible for delivering exceptional member experiences by providing timely and professional...
-
Customer Service Representative
1 month ago
Coralville, Iowa, United States Planet Fitness Full timeJob SummaryThe Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Key Responsibilities:Customer Service: Greet members, prospective members and guests, providing exceptional customer service.Front Desk...
-
Customer Service Representative
4 weeks ago
Coralville, Iowa, United States U-Haul Full timeCustomer Service RepresentativeU-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring that customers receive the help they need, and maintaining our equipment to the highest standards.Responsibilities:Assist...
-
Customer Service Representative
2 weeks ago
Coralville, Iowa, United States CIVCO Medical Solutions Full timeAbout the RoleCIVCO Medical Solutions is seeking a highly motivated and customer-focused individual to join our Customer Care Center team as a Customer Care Coordinator. In this role, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring timely and accurate order processing.Key ResponsibilitiesEnter...
-
Customer Service Representative
1 month ago
Coralville, Iowa, United States Planet Fitness Full timeJob SummaryThe Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. This role requires a high level of customer service skills, with the ability to interact in a positive and professional way with members and co-workers,...
-
Customer Service Representative
1 month ago
Coralville, Iowa, United States C R Pharmacy Full timeCustomer Care CoordinatorYour compassion counts and makes a difference in the lives of our patients and customers. At CarePro Home Medical-Coralville, we are seeking a full-time Customer Care Coordinator to provide exceptional customer service and support to our patients and customers.Key Responsibilities:Obtain orders from patients/customers by phone or in...
-
Customer Service Representative
6 days ago
Coralville, Iowa, United States Panera Bread Full timeCustomer Service Associate at Panera BreadWe're seeking a friendly and attentive Customer Service Associate to join our team at Panera Bread. As a key member of our restaurant team, you'll be responsible for delivering exceptional guest experiences and creating a warm and welcoming atmosphere.Key Responsibilities:Listen to guests' needs and respond with a...
-
Customer Service Representative
6 days ago
Coralville, Iowa, United States Hills Bank Full time{"Job Title": "Receptionist/Administrative Assistant", "Job Description": "Job OverviewHills Bank is seeking a highly skilled and customer-focused Receptionist/Administrative Assistant to join our team. This role is responsible for providing exceptional customer service, administrative support, and maintaining the overall appearance of our lobby and coffee...
-
Customer Service Representative
1 week ago
Coralville, Iowa, United States Domino's Pizza LLC Full timeDomino's Pizza LLC - 2441 James Street About the Role:As a Customer Service Representative at Domino's, you'll be responsible for providing a positive and engaging experience for our customers. Your key responsibilities will include:Key Responsibilities:• Greet customers and provide them with a warm and welcoming experience• Take customer orders using...
-
Customer Service Representative
4 weeks ago
Coralville, Iowa, United States Target Full timeBe a Part of Something BigAt Target, we're more than just a retailer - we're a team of passionate individuals who are dedicated to making a difference in our guests' lives. As a Guest Advocate, you'll play a vital role in creating a welcoming and inclusive experience for every guest who walks through our doors.Your Key Responsibilities:Create a Welcoming...
-
Client Services Associate
2 weeks ago
Coralville, Iowa, United States Horizons, A Family Service Alliance Full timeJob OpportunityWe are seeking a dedicated and compassionate Client Services Associate to join our team at Horizons, A Family Service Alliance in Coralville, IA.About the Role:As a Client Services Associate, you will play a vital role in managing the intake process for Meals on Wheels clients. Your responsibilities will include assessing eligibility,...
-
Auto Care Center Service Writer
4 weeks ago
Coralville, Iowa, United States Walmart Full timeJob OverviewAs a key member of our Auto Care Center team, you will play a vital role in delivering exceptional customer experiences for our valued clients. Your primary focus will be on understanding the needs of our customers and providing personalized solutions to meet their vehicle care requirements.Key ResponsibilitiesProvide expert advice and guidance...
-
Customer Care Coordinator
4 weeks ago
Coralville, Iowa, United States CIVCO Medical Solutions Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our Customer Care Center team as a Customer Care Coordinator. In this role, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring timely and accurate order fulfillment.Key ResponsibilitiesRespond to customer...
-
Customer Care Coordinator
2 weeks ago
Coralville, Iowa, United States CIVCO Medical Instrument Co Inc Full timeAbout the RoleCIVCO Medical Solutions is seeking a highly motivated and customer-focused individual to join our team as a Customer Care Coordinator. In this role, you will be responsible for providing exceptional customer service and support to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesRespond to customer inquiries and...
-
Customer Experience Ambassador
4 weeks ago
Coralville, Iowa, United States Nothing Bundt Cakes Full timeAbout the RoleWe are seeking a skilled and enthusiastic Customer Experience Ambassador to join our team at Nothing Bundt Cakes. As a Customer Experience Ambassador, you will be responsible for creating a warm and welcoming environment for our guests, ensuring their orders are fulfilled to perfection, and providing exceptional customer service.Key...
-
Customer Care Coordinator
6 days ago
Coralville, Iowa, United States CIVCO Medical Solutions Full timeAbout the RoleCIVCO Medical Solutions is seeking a highly motivated and customer-focused Customer Care Coordinator to join our team. As a Customer Care Coordinator, you will be responsible for providing exceptional customer service and support to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesRespond to customer inquiries and...
-
Food Service Associate
2 weeks ago
Coralville, Iowa, United States Panera Bread Full timeJoin Our Team at Panera BreadWe are seeking a motivated and friendly Food Service Associate to join our team at Panera Bread. As a Food Service Associate, you will be responsible for providing exceptional customer service, preparing and serving food and beverages, and maintaining a clean and welcoming environment.Key Responsibilities:Prepare and serve food...
