Customer Service Team Manager

1 week ago


Coralville, Iowa, United States Burlington Full time

Key Responsibilities:

As a Customer Service Lead at Burlington, you will be responsible for:

  • Directing cashier coverage and customer flow at the front of lines to ensure efficient service.
  • Assisting the management team in communicating promotions and company updates.
  • Monitoring and validating returns, exchanges, check authorizations, voids, and other transactions.
  • Supporting training for team members.

About the Role:

This is an exciting opportunity to join the Burlington team as a Customer Service Lead. If you have a passion for delivering exceptional customer service and leading a team, we encourage you to apply.



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