Senior Technical Solutions Expert

4 days ago


Waltham, Massachusetts, United States ServiceNow Full time
Job Overview

We are seeking a highly skilled Senior Technical Solutions Expert to join our Solution Consulting team.

About ServiceNow

ServiceNow is a global market leader in the provision of intelligent cloud-based platforms that connect people, systems, and processes. Our innovative AI-enhanced technology empowers organizations to find smarter, faster, and better ways to work.

Our journey began in 2004 in sunny San Diego, California, and today we serve over 8,100 customers, including 85% of the Fortune 500.

Job Description

This hands-on technical consultant will have a major impact on our future success by supporting the Customer Workflow Solution Sales team.

You will help guide revenue growth for one of our products while working closely with Sales, Product Management, and the executive team.

  • Support product sales as a technical and domain expert for client-facing sales teams.
  • Lead discovery workshops to determine customer challenges and provide product demonstrations to align our solution with customer needs.
  • Answer product feature and technical questions from customers, channel partners, and ServiceNow colleagues.
  • Guide strategic programs in top accounts, such as customer journey sessions for roadmap and outcome agreements.
  • Provide feedback to product management about product enhancements that address customer needs.
  • Share and learn best practices and re-usable assets with other Solution Consultants to enhance team quality and efficiency.
  • Stay current on competitive analysis and market differentiation.
  • Support marketing events, including executive briefings, conferences, user groups, and trade shows.
Qualifications

To be successful in this role, you should have:

  • 5+ years of pre-sales solution consulting or sales engineering experience.
  • Proficiency with the ServiceNow platform or technical expertise with cloud software solutions.
  • Experience working collaboratively with product management, product marketing, partners, and professional services.
  • Territory management skills, including pipeline building and working with Sales counterparts to promote execution excellence.
  • A willingness to travel.
Compensation

The base salary for this position is $124,875 - $180,375, plus equity (when applicable), variable/incentive compensation, and benefits. A competitive On Target Earnings (OTE) incentive compensation structure is offered for sales positions.

Benefits

We offer a comprehensive benefits package, including health plans, flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan, and family leave programs. Compensation is based on the geographic location of the role and is subject to change based on work location.



  • Waltham, Massachusetts, United States Evolv Technology Full time

    We are seeking a Technical Support Expert to join our talented team at Evolv Technology. As a key member of our technical support team, you will play a vital role in delivering exceptional customer experiences by providing top-notch technical assistance and resolving complex issues efficiently.Key ResponsibilitiesYour primary responsibilities will...


  • Waltham, Massachusetts, United States Apellis Full time

    Key ResponsibilitiesWe are looking for a talented Technology Business Solutions Expert to join our team at Apellis. As a key member of our Commercial and Medical Affairs team, you will be responsible for providing technical expertise, identifying business opportunities, and developing solutions to drive business growth and efficiency.


  • Waltham, Massachusetts, United States National Grid Full time

    As a Senior Enterprise Architect at National Grid, you will play a pivotal role in designing and implementing cutting-edge solutions for our Enterprise Asset Management (EAM) system. Your primary focus will be on ensuring the integrity of solution designs from concept through implementation, balancing architectural concerns with enterprise needs.We are...


  • Waltham, Massachusetts, United States TechnoGen Full time

    About Us:TechnoGen is a leading provider of innovative technology solutions for the Clean Energy industry. We are committed to delivering exceptional customer experiences and fostering a collaborative work environment.Job Description:We are seeking a Senior Salesforce Integration Expert to join our team in Waltham, MA. As a key member of our technical team,...


  • Waltham, Massachusetts, United States Revvity Full time

    Job Overview">We are seeking a seasoned Salesforce Solutions Expert to join our team at Revvity Signals Software. In this critical role, you will leverage your expertise in Salesforce to drive business conversations and collaborate with cross-functional teams to promote product modeling and pricing best practices.">Key Responsibilities">Advise on technical...

  • Technical Lead

    7 days ago


    Waltham, Massachusetts, United States Integrated Computer Solutions Full time

    Technical Lead OpportunityIntegrated Computer Solutions is seeking a highly experienced Technical Lead to lead the development of software products in the MedTech and industrial space. This role requires a deep understanding of the Microsoft stack and the ability to drive technical vision.Salary Range: $180,000 - $250,000 per year.ResponsibilitiesDefine...


  • Waltham, Massachusetts, United States Cambridge Computer Full time

    Job Overview:We are seeking a seasoned High-Performance Compute Solutions Expert to join our team at Cambridge Computer. In this role, you will be responsible for designing and implementing cutting-edge solutions that meet the complex needs of our customers in various industries.Key Responsibilities:Determine customer needs and recommend tailored solutions...


  • Waltham, Massachusetts, United States Yottaa Full time

    Yottaa is a leading provider of website performance and security solutions. We are seeking a highly skilled Senior Data Solutions Architect to lead our data architecture initiatives and drive business growth.We offer a competitive salary range of $160,000 - $220,000 per year, depending on experience.Job Description:The Senior Data Solutions Architect will be...


  • Waltham, Massachusetts, United States Futran Tech Solutions Pvt. Ltd. Full time

    Job Title: Senior Vlocity Developer for Clean Energy SolutionsAbout Us:Futran Tech Solutions Pvt. Ltd. is a pioneering company in the Clean Energy sector, specializing in innovative solutions to meet the growing demands of a sustainable future.Salary: $120,000 - $150,000 per annum (dependent on experience)Job Description:We are seeking an exceptional...


  • Waltham, Massachusetts, United States Redbeard Solutions Full time

    About the Job: Cybersecurity Expert Lead at Redbeard SolutionsJob Description:In this exciting role as a Cybersecurity Expert Lead, you will work closely with our Client Practice Cybersecurity team to implement an information security program that meets both our policies and standards, as well as the expectations of our clients.Key Responsibilities:Act as a...


  • Waltham, Massachusetts, United States The Computer Merchant, LTD. Full time

    The Computer Merchant, LTD. is seeking a highly skilled Technical Program Director - Desktop Solutions to lead the technical aspects of the Windows 11 Deployment program.About the Role:In this critical position, you will serve as the deputy program lead for the Global Windows 11 Deployment program, providing support, challenge, and valuable insight into the...


  • Waltham, Massachusetts, United States Tekfortune Inc Full time

    Job Description: We are seeking a Technical Solutions Engineer to join our team at Tekfortune Inc. in Waltham, MA. This is a contract position that requires a strong background in cloud automation and scripting. About the Job: As a Technical Solutions Engineer, you will be responsible for creating documentation, troubleshooting issues related to cloud...


  • Waltham, Massachusetts, United States SysMind Tech Full time

    Job Summary">We are seeking a Technical Project Manager with expertise in ADMS implementation lifecycle to join our team at SysMind Tech. As an OMS/ ADMS Functional Consultant, you will provide guidance on ADMS functionality, implementation best practices, and technical risk mitigation strategies to help our clients achieve their goals.">Main...


  • Waltham, Massachusetts, United States PamTen Full time

    Company Overview: PamTen is a leading technology solutions provider. We are seeking an experienced Solution Architect to join our team.Job Summary:This role involves working with our clients in the financial services industry, providing expert advice on sales and service cloud solutions. The ideal candidate should have strong business acumen, excellent...


  • Waltham, Massachusetts, United States Revvity Full time

    About the Role:Revvity Signals Software is seeking a skilled Principal Salesforce Solution Architect to serve as a trusted advisor, driving conversations with system architects, business/technical subject matter experts, and product management/finance teams. The successful candidate will promote product modeling and pricing best practices, effective order...


  • Waltham, Massachusetts, United States PamTen Full time

    PamTen seeks a skilled Cloud Solution Expert to join their team. This is an exciting opportunity for someone with great communication skills and business acumen. The ideal candidate will have experience with Sales Cloud, Service Cloud, and Financial Services industry.Key requirements include:3+ years of experience in cloud-based sales solutionsProven track...


  • Waltham, Massachusetts, United States Evolv Technologies Holdings, Inc. Full time

    Overview:Evolv Technologies Holdings, Inc. is a leader in innovative security technology, committed to making public spaces safer through cutting-edge solutions.Job Summary:We are seeking an experienced Senior Technical Support Specialist to join our team, reporting directly to the Technical Support Manager.Responsibilities and Duties:Provide exceptional...


  • Waltham, Massachusetts, United States Redbeard Solutions Full time

    Data Analytics Security ExpertAt Redbeard Solutions, we're looking for a Cloud Security Architect to focus on Data Analytics.Key Responsibilities:Review application functionality, architecture, and configurations to advise on and assist with building compensating controls where security requirements cannot be met.Help prioritize and assist with remediation...


  • Waltham, Massachusetts, United States Apellis Full time

    About the PositionThe Senior Manager Technical Accounting and Controls will be responsible for managing technical accounting assessments, providing guidance on complex transactions, implementing new accounting standards, and serving as the subject matter expert in internal controls. This role requires a strong understanding of US GAAP accounting and SEC...


  • Waltham, Massachusetts, United States TechnoGen Full time

    Job Overview: As a Senior Salesforce Developer for Enterprise Solutions, you will play a key role in designing and developing complex Salesforce and Vlocity solutions for our clients. You will work closely with our project teams to ensure that all solutions meet the required standards and are delivered on time.**Key Responsibilities:** Your primary...