Senior Branch Manager

1 day ago


Louisville, Kentucky, United States PNC Full time
Job Summary

PNC is seeking a highly skilled Senior Branch Manager to lead our retail banking team in Louisville, KY. As a key member of our organization, you will be responsible for driving branch performance, growing revenue, and delivering exceptional customer experiences.

Key Responsibilities
  • Develop and execute strategies to drive branch revenue growth and customer loyalty through consultative interactions and solutions that enhance financial well-being.
  • Lead and influence a broad range of ecosystem partners to drive business results and customer satisfaction.
  • Build and manage a high-performing team through talent acquisition, onboarding, coaching, and development.
  • Ensure compliance with regulatory guidelines and adherence to established policies and procedures.
  • Model PNC values by cultivating and supporting an inclusive workplace.
Requirements
  • 5+ years of related experience, with at least 2 years of previous supervisory experience.
  • Strong leadership and management skills, with the ability to empower and motivate associates.
  • Excellent communication and interpersonal skills, with the ability to effectively transmit, receive, and interpret ideas, information, and needs.
  • Foundational understanding of balance sheet and income statement.
  • Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.
Competencies
  • Branch Banking Services – Knowledge of the responsibilities, issues, regulations, business practices, and operations of retail banking branches.
  • Delegation – Ability to empower and motivate associates to take over tasks and responsibilities.
  • Digital Awareness – Shares, shows, and supports clients on a variety of technological digital and online tools and resources.
  • Effective Communications – Understanding of effective communication concepts, tools, and techniques.
  • Managing Multiple Priorities – Ability to manage multiple concurrent objectives, projects, groups, or activities.
Work Environment

PNC is an equal employment opportunity employer and welcomes applications from diverse candidates. If you have a physical or other impairment that might require an accommodation, please contact us at 877-968-7762 and select Option 4: Recruiting or email pathfinder@pnc.com.


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