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Sales Support Specialist

2 months ago

Richardson, Texas, United States THE TRAVELERS INDEMNITY COMPANY Full time
Who Are We?
At Travelers, we prioritize the well-being of our customers, communities, and each other. This commitment has allowed us to uphold our status as a leading property casualty insurer for over 160 years.

We invite you to explore a culture that values innovation and thrives on teamwork. Imagine a workplace where you truly enjoy what you do.

Job Category
Customer Service, Operations, Sales
Compensation Overview
The annual base salary range for this position reflects a nationwide market range and encompasses a broad spectrum of salaries for this role across the country.

The actual salary will be influenced by various factors, including the role's scope, complexity, and location, as well as the candidate's skills, education, training, credentials, and experience.

As part of our comprehensive compensation and benefits program, employees may also qualify for performance-based cash incentive awards.

Salary Range
$36,000 - $59,900.00
Target Openings
6
What Is the Opportunity?
The Business Insurance (BI) Sales Center offers a premier alternative distribution model, utilizing a team of sales professionals to engage directly with clients and secure new business accounts on behalf of our esteemed agency partners.

As a Sales Coordinator, your role will involve supporting our sales team while collaborating with business partners and clients to secure and maintain optimal business for our portfolio.

You will be part of a dynamic team, driving efficiencies to meet business objectives while receiving mentorship to help you realize your full potential.

What Will You Do?
  • Support the BI sales team by ensuring efficient intake, triage, and distribution of accounts.
  • Utilize critical thinking and decision-making skills by synthesizing multiple information sources.
  • Develop a comprehensive understanding of business processes, products, and sales culture to become a trusted associate.
  • Provide transactional support for rating, quoting, and issuing policies.
  • Establish and maintain strong working relationships with business partners and clients, fostering a positive workplace culture.
  • Execute service level agreements and deliver quality products and services by leveraging standardized workflows and business resources.
  • Manage audit, compliance, and reporting to support business operations.
  • Perform additional duties as assigned.
What Will Our Ideal Candidate Have?
  • At least one year of administrative or sales experience.
  • Knowledge of Property and Casualty products and services, preferably in Business Insurance.
  • Strong verbal and written communication skills, capable of conveying information clearly to diverse audiences.
  • Proficiency in utilizing technology, including navigating multiple systems simultaneously.
  • Excellent organizational and time management skills, with the ability to manage shifting priorities.
  • Attention to detail, focused on producing quality work in a high-volume, fast-paced sales environment.
  • Strong analytical and problem-solving abilities.
What is a Must Have?
High school diploma or GED.
What Is in It for You?
Health Insurance:
Eligible employees and their family members, including spouses, domestic partners, and children, can access coverage from the first day of employment.
Retirement:
Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. Additionally, if you have student loan debt, you can enroll in the Paying it Forward Savings Program, where Travelers contributes to your 401(k) account when you make a payment toward your student loan. You may also be eligible for a Pension Plan fully funded by Travelers.
Paid Time Off:
Start your career at Travelers with a minimum of 20 days of Paid Time Off annually, plus nine paid company holidays.
Wellness Program:
The Travelers wellness program includes tools, discounts, and resources to help you achieve your wellness goals and caregiving needs. Our mental health program offers access to free professional counseling services, health coaching, and other resources to support your daily life needs.
Volunteer Encouragement:
We are deeply committed to the communities we serve and encourage our employees to engage. Travelers has a Matching Gift and Volunteer Rewards program that enables you to contribute to the charity of your choice.
Employment Practices:
Travelers is an equal opportunity employer. We believe that our workforce should reflect the diverse customers and communities we serve. We are dedicated to recruiting, retaining, and developing diverse talent and fostering an inclusive workplace where we celebrate differences and promote belonging.