Technical Solutions Analyst
2 days ago
Zayo Group is seeking a Technical Solutions Analyst to join our Solution Architecture Organization. As a Technical Solutions Analyst, you will be responsible for assisting in preparing and delivering technical diagrams and sales presentations, and driving the transactional and primary custom solution sales cycles to closure.
Key Responsibilities:- Assist the Solution Architecture Org driving sales through operational support.
- Utilize GIS-based systems, previous solution designs, Zayo product knowledge, and specific requirements to qualify and support unique customer requests.
- Assist in the preparation of proposal responses and cost-effective solution designs.
- Analyze customer requirements to understand how Zayo products and services can be applied to meet their needs and solve their problems.
- Assist Solution Engineers as they design solutions that support current and future customer business applications.
- Minimum of two years experience in the telecommunications, technology, software, or related industry.
- Excellent project management skills.
- Excellent verbal and written communication skills, including the ability to explain technical concepts to laypersons in simple, understandable terms.
- Consistent focus on results and goal achievement.
- Proficiency in Microsoft Word and Excel.
- Strong teamwork skills.
- Ability to handle ambiguity, and anticipate and quickly react to changes in a fast-paced environment.
- Bachelor's degree in Telecommunications, Engineering, Economics, General Business, and or related field of study.
- Salesforce, Google Earth, ESRI, MyWorld/GE Smallworld.
- Network design (emphasis on fiber, Layer 1, 2, and 3).
- MAN technologies and structures (including DS-x, OC-x, WDM, and Ethernet).
- Internet technologies, functionality, and services.
- Networking protocols (emphasis on Layers 1, 2, and 3).
- Data networking technologies, functionality, and services (LAN, MAN, WAN, VPN).
- High-level understanding of Fiber Optic network design and implementation.
- Excellent Health, Dental & Vision Insurance.
- Retirement 401(k) Savings Plan.
- Fitness membership discounts.
- Generous paid time off policy including paid parental leave.
Zayo Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.
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