Retail Customer Service Representative

4 weeks ago


Ocala, Florida, United States EZCORP Full time
About the Role

We are seeking a highly motivated and customer-focused Retail Customer Service Representative to join our team at EZCORP. As a Retail Customer Service Representative, you will be responsible for providing exceptional customer service, processing sales and loans, and performing various store duties.

Key Responsibilities
  • Provide excellent customer service by greeting customers, interacting with customers in person and on the phone
  • Process sales, loans, and extensions
  • Perform opening and closing store duties
Requirements
  • High school diploma or GED
  • Customer service, cashier, or retail experience
  • Excellent communication and interpersonal skills
  • Ability to multitask
  • Able to pass a criminal background check and drug test
  • Adhere to all Company policies, procedures, and regulations
What We Offer
  • Competitive wages
  • Monthly uncapped bonus potential paid on store and individual performance
  • Great working hours
  • 401(k) with company match
  • Generous paid time off
  • Holiday pay
  • Store discount

As a Retail Customer Service Representative, you will have the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. You will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition.



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