Field Service Representative
4 weeks ago
Job Summary: We are seeking a highly skilled Field Service Representative to join our team at DIRECTV. As a Field Service Representative, you will be responsible for installing and repairing equipment, providing exceptional customer service, and promoting DIRECTV as a premier service provider.
Key Responsibilities:
- Install and repair equipment at customer locations
- Provide best-in-class customer service during installations
- Work with customers to verify services are working and demonstrate, sell, and bill video service
- Work outside in all types of weather while using and/or wearing appropriate safety equipment and following established safety practices and procedures
Requirements:
- A valid state driver's license, commercial license, or chauffeur's license, whichever is applicable, appropriate to weight and size of vehicle driven, dependent on state and federal licensing requirements
- Ability to work day, evening, or night tours; overtime, emergency call-outs, weekends, and holidays as required
- May require travel for out-of-area work which may include overnight travel
- May require drug testing as mandated by state and federal requirements
- Ability to drive vehicle with manual gear shift
- Body weight must not exceed 275 pounds for assignments involving ladder climbing
Benefits:
- A competitive base wage range of $26.87 per hour + bonus (if applicable) + benefits
- A comprehensive benefits package, including medical/dental coverage, 401(k) plan, tuition reimbursement, and paid time off
- A free DIRECTV STREAM Premier Package, including HBO Max, Epix, Starz, NBA League Pass, and unlimited cloud DVR
- A 25% discount on AT&T Cell Phone Service
About DIRECTV:
DIRECTV is a leading provider of entertainment and technology services. We are committed to connecting our customers with the best in tech and entertainment, and we are seeking a highly skilled Field Service Representative to join our team.
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